A Unique Cosmetic/Pharmaceutical Company Dedicated to Better Skin Care
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FAQ's

Can I order BRUISE FADEAWAYtm by telephone?
We do not have security for your credit card number and prefer that you order online, as the Shopify store has such security.
Once we had a sweet little lady call and say that she never gives out her credit card number.  We took her address and sent her a  vial of BRUISE FADEAWAYtm  and she sent us a check.  No problem.
 
Who is Shopify?
Shopify is a competitor of Amazon.  It is a better online shopping center for many small businesses, as it provides much more customer information and contact opportunities.

What is Satisfaction Guaranteed?
During the first year of online sales, one person asked for a refund and one person sent a memo saying they would not be ordering again.  Both were promptly refunded to their credit cards, no questions asked, no sample return.  Satisfaction isn’t our middle name, it’s our first name!

What is re-order history?
We have calculated this for months of May, June and August 2017.  In May, re-orders counted 18% of unit sales; in June re-orders were 22% of unit sales; in August they were 49%.  These are good measures of customer satisfaction.

The vial of BRUISE FADEAWAYtm looks very small, how many bruises can it treat?
How big are your bruises?  The roll-on applicator is very efficient in dispensing the contents.  One vial can provide 500 applications covering 1-inch diameter bruises.

How fast can you deliver?
We do our own shipping six days a week and prepare orders about 2 p.m. Mountain Time.  An order for three or more vials is shipped by USPS Priority Mail.  Smaller orders requesting Priority Mail are given a refund of the normal surface shipping cost, which is about $2.66 for a single package.

Can I track my order?
Yes, we learn the tracking number the day that the order is shipped, this goes to the customer automatically.  When you click on this number, the USPS will respond with their latest information.

I seldom see a new bruise or know when it occurs, does this delay disappearance?
Yes, prompt application of BRUISE FADEAWAYtm can start the body’s recycle process before the blood fully hardens.  That’s a good reason to have a vial of BRUISE FADEAWAYtm handy at all times, and a good reason to BE PREPARED like a good Scout by ordering in anticipation of the next nasty bruise.  My wife and I often get bruises at night and don’t see them till morning, these are slower to disappear.

I notice that the color of my bruises appears to be more vivid as I apply BRUISE FADEAWAYtm, why is this?
The skin is porous.  As the BRUISE FADEAWAYtm permeates the skin it becomes more translucent briefly, the same effect as oil on paper.  This is temporary.

I sometimes have a social engagement or business presentation and need an immediate cover-up to a bruise, can I do this?
Yes, the old cosmetic trick of dabbing your favorite face powder over freshly applied BRUISE FADEAWAYtm can give a temporary mask.  BRUISE FADEAWAYtm is water-soluble, the surface can be washed clean at any time.

Is BRUISE FADEAWAYtm safe on tender skin?
BRUISE FADEAWAYtm has been clinically tested and found to cause no skin irritation.  No customer has expressed any complaint about irritation, allergy or skin sensitization.